Absolutely dreadful, cancelled my policy due to one missed historical payment. Took the most recent payment so I assumed I was covered. Turns out I wasn’t, 6 points on my driving licence from a random stop. They sent a letter to confirm cancellation. I didn’t get it because I was away for work. No phone call or email to chase, or warn that I would be uncovered. I was driving for two weeks without insurance. Very glad I didn’t have an incident in that time. The customer service were appalling and didn’t care. Wouldn’t reinstate the policy either. Avoid this shower of insurance excrement.