Churchill Reviews

Name: Churchill
Rating: 3.68

3.7 Rating 1,337 Reviews

69 %

of reviewers recommend Churchill

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3.7

Based on 1,337 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.6 out of 5

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Churchill 1 star review on 15th September 2024

Dave

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Even after I presented all the evidence of verification, they refused to verify and kept my money. The worst corporation ever for investments. Third-rate customer support. All they are are dishonest con artists and robbers. Contact M E R S E Y H I P. C O M for help; they have you covered.”

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Posted 1 day ago

“Easy to use and understand in”

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Posted 6 days ago

“This company that appeared legitimate but turned out to be a sophisticated scam. They initially lured me in with promises of high returns on investments, supported by what seemed to be professional advice and convincing performance reports. Over time, they gained my trust, and I invested a significant amount of money—$93,000 in total.After I made the investment, communication started to dwindle, and when I tried to withdraw my funds, they either delayed the process or ignored my requests altogether. It became clear that I had fallen victim to a scam. I was devastated, thinking I had lost my hard-earned money for good.However, I discovered ( lindacarol9431 ( @ ) gmail . com ), a company specializing in recovering funds from online scams. Skeptical at first due to my recent experience, I was reassured by their transparency—they didn’t charge any fees upfront. They only asked for some details about the scam and started working on my case immediately.To my surprise, within just five days, ( lindacarol9431 (@) gmail . com ) successfully recovered the entire $73,000. Their swift and professional service not only returned my money but also restored my peace of mind. Their assistance was invaluable, and I’m incredibly grateful for their help.”

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Posted 3 weeks ago

“177% INCREASE ON CAR INSURANCE SINCE 2023 17th Dec 2 days later and still awaiting callback from manager. I have been with Churchill car insurance for possibly in excess of 30 years. They have been fairly competitive with prices in the past and I was pleased with the service so stayed with them. Up until 2023 I was paying around £280. However, In 2023/2024 my premium virtually doubled to over £523. I had a lot going on at the time and although far from happy I chose to continue with them. However, I have just received a quote for the next year for £775! This is how loyal customers are now treated. They are charging what they choose to. I also just filled in an online quote, as sometimes they used to come up cheaper than the one they would send by post, It came up as nearly £3000!! It’s laughable. THE POSTAL QUOTE OFFERED IS AROUND A 177%increase from 2023! Absolutely disgusted that this is how Churchill treat loyal customers. If you go on any of the comparison sites they are numerous companies offering rates of around £420-500. I am awaiting a callback from a manager on Monday. Date of experience: 15 December 2024”

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Posted 3 weeks ago

“Churchill were great at Churchill C uSTOMER:: SER VICE +1 (8O541O 56OO--Churchill PHONE NUMBE;R the beginning on a non fault accident. However nearly one month on when I thought my vehicle was being repaired. I have since found out that the vehicle is still in situu at the breakdown recovery yard. Apparently Churchill do not have a garage within the Wirral area that will fix the broken parts. The insurance company Churchill”

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Posted 3 weeks ago

“Only a 1 star from me I'm afraid. Churchill were great at the beginning on a non fault accident. However nearly one month on when I thought my vehicle was being repaired. I have since found out that the vehicle is still in situu at the breakdown recovery yard. Apparently Churchill do not have a garage within the Wirral area that will fix the broken parts. The insurance company Churchill take £640 a year knowing full well they will not have any garages to fix any broken parts. Guess what you have to go out and source your vehicle yourself. What is more interesting is that Churchill have taken 24 day's to inform me of this matter. On my profile notes it states. Customer will find his own garage. I think my business will go elsewhere come May 25.”

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Posted 1 month ago

“Poor customer service, asked to upgrade my insurance happy to pay the extra but the deposit was nearly double what I’d already paid? Customer service hung up after saying they would put me on a brief hold to speak to someone. Shocking company stay clear!”

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Posted 1 month ago

“Great customer service. My Range Rover Autobiography was stolen outside my driveway few weeks back. I am with a churchill UK insurance for 4 years now. They just asked how and what happened, asked for Police CRN and my bank details. They gave me the market value of the car. I would definitely recommend them. .”

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Posted 1 month ago

“Admin mistakes led to cancellation of policy by company. I wanted an organised and professional company to deal with, sadly not my experience here! Churchill let me down”

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Posted 1 month ago

“Churchill insurance made me feel unworthy, unimportant, old and we can't be bothered to hear you.”

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Posted 1 month ago

“Out of my 6 years of driving I will never ever be going back to Churchill let me run this down for you started with the company from July were now in November I've rang up 5 times over the last 4 months for them to tell me they have a IT problem and they will ring me back never heard nothing back decided to ring back for the last time In this November for them to tell me there's a defect with my insurance. After already taking a payment off me they then tell me they need to cancel my insurance start a new one and take another payment again in the same month with no refund after all I wanted was my no claims discount protecting adding on which I already added on from the start then once the insurance started they decided it wasn't protected after 4 months of IT issues they tell me oh we can now add protected no claims that they also confirmed I put it on in the first place to also say sorry for the amount of times ive called and no call back for them to turn around and say yes we can add it but need to cancel and take another payment with just a sorry. That's my last time using this company and stay away never had a issue with anyone else apart from these shocking 😡”

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Posted 1 month ago

“Cancelled my insurance despite having paid and confirmed through the app. They sent info to the wrong email without my knowledge. Re quoted me an additional 500 on top of my previous claim. Absolutely disgusted and won't recommend these lot ever again👎”

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Posted 1 month ago

“Shout out to the staff. It was truely inspiring when a staff member comes to work to take care of the residents delivering exceptional care while suffering a great personal loss. Truely remarkably. What was more inspiring is how the team mates rallied around this worker to support. Aged care has had its quota of bad wraps but i have only witnessed positve things and great care. This is evident by the smiles and gratitude we receive each day by our residents”

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Posted 2 months ago

“Quote rose over £250 between Compare the Market & Churchill On 24th October 2024, I was forwarded to Churchill via Compare the Market for car insurance. However once forwarded to the Churchill site; the price jumped by over £250. I then queried this increase via a chat box agent who requested that I send him a screenshot of the Compare the Market quote. I did this but he could not explain the increase and suggested that I phone up and speak to Churchill direct!!! I wasted over an hour with him attempting to take out insurance; but lost faith with Churchill; so went to Aviva via Compare the Market and within 15 minutes took out my car insurance. No hassle with Aviva, price as quoted by Compare the Market. Simples!”

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Posted 2 months ago

“Trustworthy! It isn't often you have to encounter the customer service of an insurance company. If something goes wrong and you have to make a claim, that's pretty much the only time. But recently we were contacted by Churchill to say they had made an error on our car insurance. They had overestimated (and therefore overcharged us) by £240. They were writing to say that they were going to repay the money AND pay us compound interest on that amount for the period they'd owed us the money. So over £270 hit out bank account. We did nothing - it was all on them to realise there was a problem, decide to pay interest and get it paid to us. Perhaps this should be more normal practice, but they've really gone up in my estimation of trustworthiness.”

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Posted 2 months ago

“My mother bumped into a parked car while trying to avoid another car that didn't respect a stop sign. As a result, there was damage to my mother's bumper and the other person's car, which was parked by the roadside. The damage wasn't major, so we were undecided about whether to go through insurance or just pay directly to avoid increasing my mother's premium. I called Churchill and explained that before officially making a claim, I wanted to know if, and by how much, my policy premium would increase. We had some difficulty getting through to someone who could answer the question; the first person we spoke to was like a robot. Eventually, we got through to someone who said the premium would not increase. I explicitly asked twice, "Are you sure it won't increase the premium?" and I was assured there would be no increase. Perfect, I thought, let's make the claim. Two months later, the renewal letter for the insurance arrived. And what did we find? The premium had increased by £700 to a total of €1250! I called Churchill and explained that this was contrary to the information I had received. They were very apologetic and said it was a terrible mistake, but the information provided earlier was incorrect, and there was nothing that could be done to reduce the premium. Let there be no mistake, there was no misunderstanding on my part regarding whether the premium would increase. I spent 45 minutes on the phone with Churchill trying to find someone who could answer that question before actually making the claim. (I would also add that the issue caused an argument in the family, as my father was adamant that making a claim would increase the premium, and he was against making the claim; hence the initial telephone call to Churchill.) Anyhow, my advice is don't beleive a word they say.”

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Posted 2 months ago

“Just been informed they have overcharged me £597 on my car insurance, absolutely outrageous. An absolute rip off. Churchill cannot be trusted as an insurer. Beware!”

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Posted 2 months ago

“I do find a trustworthy to invest option with. I have been earning from my investment without problems. They answer your emails with Immediate response and also have the best customer service i have seen online. Always willing to assist whenever they can It is refreshing to find such a reliable platform. I recommend you to grow your funds and earn with this platform , they don't disappoint. Oliviatrader 44 AT g mail. c0m WhatsApp ‪+1 423 248 2140”

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Posted 3 months ago

“Really rude staff in dealing with a claim from a 3rd party (us) as the insurer of the party at fault.”

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Posted 3 months ago

“I purchased the insurance and then was told 5 days later that it would. E cancelled if I didn’t download an app which tracked my driving. I went through the whole process again to find where I agreed to this and couldn’t. The service team then told me they couldn’t find it but it’s in my account. They couldn’t help me and were truly awful. It’s a scam.”

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Posted 3 months ago

Churchill is rated 3.7 based on 1,337 reviews