While at work my car was hit in a carpark last December. All details were passed onto Churchill. They have been a nightmare for almost 7 months to get this rectified. It took them 3 months to get the car into a garage and do an initial “quick check” they then said it was too much to repair (a dented sill) and made an offer on the car that was ridiculous. Once they acknowledged that I could not replace car for offer and agreed it was strange to be making offers on “maybe” there is more damage they agreed to get car looked at again! I was then told that damage was too severe. I took car to local trusted mechanic who said this is not true. Once my sill is fixed (which should not be a problem for a bodywork specialist) it will as always sail through its MOT. I had to contact Churchill as I had not heard from them since putting car into their garage. I was told they would get back before June 20th. They sent an email saying they are looking at claim in July! My car is due an MOT in under 2 weeks, I cannot MOT it till they have fixed it. This has been almost 7 months of stress, inconvenience and poor customer service for a dented sill!!!