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Anonymous
If I could give this company zero stars I would! I have 3rd party fire and theft on my current car with Churchill, as it’s only worth £400, I called Churchill for a quote on a vehicle I’ve not yet purchased, the car I’m purchasing costs £6,000 I was asked the value by a female called Khayak Azi in the Cape Town call centre, she put all the details through and she said that my quote had been “declined due to the high value of the car” £6,000?? NOT high value at all! Khayak has put the quote through as 3rd party fire and theft!! NOT fully comp! She even laughed at me over the phone when I became upset!! I asked to speak to a supervisor and just as I expected no supervisor available! Churchills advertising implies all the time that this is a UK company! British Bulldog, British Mini Cooper, how can they treat people like this! I am now going to have to cancel the car that I have put a deposit on due to no company willing to insure me after I have to declare that I have had a policy ‘declined’ I am taking this all the way! FCA Ombudsmen, escalating this to the very top and taking solicitor advice! Absolutely disgusting service, this major problem that this has created for me is down to South Africa call centre operative Khayak Azi who took my call on the 24/07/2024 at 19:30 pm
4 months ago
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Churchill has a 3.7 average rating from 1,330 reviews
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