Sent a letter to cancel my motor insurance,as the policy was due to expire 6th April 2017.I simply said I no longer own the car,so no longer needed the cover.This was sent on the 28th march 2017.However,I was still sent a new Insurance certificate.I rang them to tell them the situation,to which I was told the policy had been cancelled and no more money will be taken.As a precaution I also cancelled the direct debit. Happy days?................unfortunately not.Soon got a letter saying simply cancelling direct debit does not cancel the policy.It seems obvious that their departments don't communicate with each other.Receiving 2 letters saying I am breaking a credit agreement makes me feel like a criminal,So I ask the question......What does it take to cancel a policy? Seems a letter AND a phone call simply isn't enough. Just goes to show,if I hadn't cancelled the direct debit,I would have been paying for a policy that I didn't want.Wont be using Churchill again.Crooks.