Had a very disappoint experience with Churchill Insurance. After having insurance since 2010 with them and changing vehicles they automatically took policy money from a credit card. This June they took the money without informing me and assured me they sent documents which I have yet to see. It was only by accident that I realised they had taken the money from a credit card that I no longer use and for a vehicle that is not longer being used and did not need insurance. When I phoned immediately I saw the error the person on the phone just kept going round in circles trying to catch me out. I eventually agreed to pay another month and administration fee of about £100 (waiting for the refund) for a vehicle that need no insurance. It is a con the way they are automatically allowed to take payments from cards!