If you want to be held hostage by a company, please go with them. In order to make changes to my policy, I called and was delivered a quote DOUBLE what I was previously paying. This was initially based on the second driver and, when asked to remove that, was then stated it was the new postcode. My partner is with Aviva and her insurance went DOWN based on the new address. Because I didn't want to pay double the amount, I was charged a £58 cancellation fee. So you either go with whatever number they give you (which went from £33 to £61) or need to pay them if you don't agree to that amount. What a disgrace of a company. Complete and total robbery. Aviva quote -- £34. DO NOT GO WITH THIS COMPANY.