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Anonymous
Terrible service ! If you're a new driver DO NOT go with this company. Only had the insurance for a week with the telematics system , this was my 2nd year of driving biut 1st year with this company. My review system kept marking my braking as very bad eventho I was doing it very carefully. Called up 3 times about the fact it must be faulty in some way and all I was told is " the system is very accurate and you need to change how you drive " the previous year with my old company I was marked as a top driver at about 95/100. Ended up cancelling as I was being threatened with emails saying if my score lowers they will just cancel my policy automatically. For a black box system with supposed "very accurate telematics "there seems to be many reviews saying otherwise !!!
1 year ago
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Hastings Direct Smart Miles has a 3.3 average rating from 1,978 reviews

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