My daughter had the box for 2 months then it stopped working. After contacting hastings she was told she was force stopping it by swiping it off her screen. This she did when she got inside the house. No where did it say to keep it open at all times. The box itself wouldnt connect no lights on. She was constantly phoning and being put on hold for 30 mins at a time to be told if it didnt start recording miles they would cancel her insurance. She kept telling them the box wasnt working but they were not interested. Finally we decided the best thing to do was change insurers and cancel hastings. Awfull experience for her and from what i have read a lot of other youngsters too. Avoid at all costs