This company charged me hidden fees that I didn't see in any of the policies given or the information provided on the website. I tried to cancel before the policy started because of all the extra details they required of me AND wanted to charge me admin fees for processing these additional requirements. I had to spend the entire working afternoon trying to cancel the policy and deal with the less than helpful customer service (because you can't cancel online, and kept being transferred from one 'team' to another). How do I charge them an admin fee for my time and effort?!