I have had a policy with Hastings for just over 8 months, I have just been informed my policy is going to be cancelled due to my scoring being too low. However it’s only this low because my score ever since I got the box has been 0 for acceleration and everytime I’ve tried to contact them to discuss how to sort this issue I get the nonsense story that I’m an awful driver and they’re box has no flaws. Quite clearly the box has some issues as every review on here has the same reading considering there accelerometer. The customer service I have received off Hastings has been dreadful numerous unreturned calls and emails which I was guaranteed never been received - if you are a young driver or parent reading this review do not take insurance with them no matter how much cheaper it is. They are a scam. And they are scamming young vulnerable drivers looking for a good price.
6 years ago
Hastings Direct Smart Miles has a
3.3
average rating
from
1,984
reviews
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