Do not insure your car with this company. I’m 19 years old and I chose to insure my 1.2 corsa through this company and it’s been hell ever since. I have received countless emails warning me about my driving style and it has to change within 7 days or they will cancel even though my driving is fine but my score never went up. My speed score was always 0 and in the end they looked into it and had to fix something. My direct debits we’re supposed to be £82 a month and within the first month they went up to £166 payments because apparently I didn’t supply the engineer with my ‘proof of no claims’ which I did and told him about so he could take pictures. They send out a letter which I ended up getting the day before they started taking payments of £166 so I cancelled my direct debit with my bank that day so that they couldn’t take that much and got onto the phone to them. I ended up receiving a letter from close brothers finance for a payment of £196 (£30 missed payment fee) and when I spoke to Hastings on the Friday, they said that if I send in the proof of no claims then they would reduce the bill back down to £82 instead of the £196. After getting off the phone to them just now the payment has now gone up to £245 because I’ve cancelled my policy to take out a new one and it “has to be paid” even after being told it would be reduced to £82. Very bad insurance company and POOR customer service. In the end, it’s cost me £540 for 2 months of insurance!!!