10 months in 2 to go thank god!
Not happy with the accuracy of the journeys record...It show my son drives through houses through their back garden then back through a garden and house and joins the next road, goes across fields,and he even once drove through a river !!!
Braking and acceleration scores are a joke too..
Spoke to customer service about this and all I got was attitude from some jumped up bloke who thinks he is a perfect driver trying to tell my son to drive with a cup of water on his dashboard then he will get a better score..
If i turn his car on to check lights etc without moving it says he has driven 1 mile which I do 2 times a week..
His score has been good since taking out the policy not dropping below 50-55 points .
He's now 6 weeks from his renewal date it has dropped to 40 points overnight and he's driving no different as I regularly check his dash cam.. very suspicious indeed 🤔.
You are in my eyes putting unessary pressure on young vulnerable drivers..
I can guarantee one thing I will not be renewing with this shambles of a company...
Que the computer generated reply....
5 years ago
Hastings Direct Smart Miles has a
3.3
average rating
from
1,978
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.