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Hannah Kelly
The staff at their call centres were their only saving grace, but I felt sorry for them having to deal with these problems which I'm sure are not specific to me. They were a credit to the company although some were (understandably) embarrassed when I explained to them the letters I'd received. Amazing customer service but would never insure with Hastings smart miles again.
6 years ago
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Hastings Direct Smart Miles has a 3.3 average rating from 1,984 reviews

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