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Karen Evans
Took out this policy for my son. His girlfriend has the same policy. He had someone out to put the telematics box in his car,yet his girlfriend and some of his friends had to fit their own. He has received a threat to cancel his policy as his braking score is extremely low,yet he brakes in plenty of time. Once a week he drives to college which is in the country side. So its₩ lane driving. Yes sometimes you have to brake harder than normal due to other drivers. He has been given several reasons why his braking is low and they are all a load of bull. Who else is having these issues?? We really dont need the added stress especially the way he is being spoken too on the phone by Hastings. His braking score has been the same for the passed 3 months and has not moved. I have driven uis car with 25yrs experience yet his score still doesn't move. They tell him the box has updated their end. Personally I think it's a faulty box.any advise before I start really complaining.
5 years ago
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Hastings Direct Smart Miles has a 3.3 average rating from 1,978 reviews

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