Ive just had an interesting chat with a customer service worker for hastings smart miles. When i asked if the scre was worked out by percentage? He replied no?? I the asked if it was possible for him to send me an email explaining the scoring system. His reply. "Oh no sir its company policy not to divulge the way we score YOUR driving". I then asked. So how do we know if your scoring us correctly or incorrectly. His answer. "Well sir we at Hastings don't like to give out our secrets for competitors to steal" At this point my lip was bleeding. I had to bite it that hard to stop me laughing. What are Hastings afraid of? Why can they not just divulge the way they calculate their scoring method. Or is this a cute way of stopping you scoring to high. Therefore making excuses to raise your insurance premiums. There's a funny smell to this. Maybe it's B/S. I'll leave you to decide!!!......