If you're looking for accurate information reflecting your driving and a lower premium as a result of good behaviour, DO NOT - I REPEAT - DO NOT use this company. When I first bought the policy and had an appointment booked to fit the box I was then threatened with cancellation a few days later because apparently I hadn't set an appointment date, which they were able to later verify I had. I have always driven respectfully and within the parameters the box (excluding when the car is driven admittedly, but that's unfortunately related to work as with many others) and yet, when I went to look at my renewal quote it had all but doubled with it set for AUTOMATIC renewal. I then looked into the dashboard to see that much of the information is inaccurate. I have already previously phoned to notify them I don't wish to renew my policy and whilst the customer service was polite and respectful, it seemed as though my leaving wasn't a concern of theirs at all. My Time of Day score sat at 30, but 84% of my driving had been done during the day according to the dashboard so how can it fall so low? My braking score also sat at a marvellous 1! I was never once notified of this fact and I would uphold it to be a completely unfair and inaccurate representation of my braking. I'm a young, male driver who has worked hard to keep his premiums as low as possible against the prevailing tide of insurance companies scalping my age group and this last year has been an absolute waste of time because of faulty information on their end. When I spoke to customer services I was told that it wasn't possible to tell me how my driving is rated, nor am I able to know why this affected my premium so greatly. It feels to me, and clearly many others, that this company is geared to either using faulty technology or trying to drive up insurance premiums for younger, more vulnerable drivers. I WOULD IMPLORE YOU NOT TO EVER USE THIS COMPANY, ESPECIALLY FOR YOUR CHILDREN'S INSURANCE. YOU WILL NOT BE VALUED AND YOU WILL NOT BENEFIT FROM THEIR SERVICE.