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Nathan
Their Black box is a con. Even when driving within the speed limits and driving within the designated times. My scores have continued to drop at a slow rate over the past 6 months bringing it below 40. I have requested driving data twice because of suspicions with my driving scores and to their convenience I have been promised the data but have never actually been sent it. It’s only now my score has dropped below 40 that I’ve heard from them. Due to my score I was told about a speeding incident of me apparently going 45mph in a 30mph zone, this never occurred. This is what had took my score below 40. I was then informed where this occurred and I was driving on a national speed limit road. A so called “gps drift” had caused the blackbox to position me on the road that runs next to it which is a 30mph speed limit. This was then removed off my score which should have brought my score back up. However, to their convenience it didn’t affect my score at all and stayed below 40 which makes no sense, the threats to cancel my insurance have just continued despite their own mistake. Don’t go with Hastings direct. They’re cheap but it’s obvious to see why. I’d recommend spending more money to avoid the possibility of this happening to you.
4 years ago
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Hastings Direct Smart Miles has a 3.3 average rating from 1,978 reviews

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