I have been insured with Carole Nash for over 10 years on a 6 wheeled policy. My renewal came on the 19th of July and was £200 more expensive than the previous year! I phoned their office and spoke to a operative who could not give me a reason for the increase! To cut a very long story short I spoke to 5 different people who could not help so I asked to speak to a manager and I was informed this is not possible! the manager has to ring the customer within 72 hours and of course this never happened. I still have proof of my NCB with wrong dates on their correspondence and you cannot get any one to sort this out! Please for your own sanity stay away from Carole Nash!! This company was the best to deal with now it is ABYSMAL!!