Sh*t, absolute sh*t, rip off bast*rds! My policy hasn't even started and they want to charge me £25.00 to cancel and start again because, even though I bought and paid for it 2 days before it started they put the start time at 5.09pm not midnight. The bike I am insuring has been off the road and an MOT is booked for 11.30am so I am now forced to ride, illegally, to the MOT station as I will not have any other opportunity and the bike is needing to be used immediately after it passes the MOT. These c*nts refused point blank to change the start time. When I buy insurance I pay for 365 days worth not 364 days and 6 hours! I did not get an opportunity to change the start time when I set everything up but they refused to believe me when I advised them of this. DO NOT USE THIS COWBOY OUTFIT, they're a bunch of belligerent little sh*ts and Carol Nash, the parent firm, should drop them immediately before they completely ruin their reputation by having anything to do with them.