I have been with Carol nash for over 40 years. Today I was told after half an hour you could not quote me for my car insurance as to early. I got a quote from another insurance just took 10 mins. You told me only 2 in the office that's why so long. You told me also the 2 computer systems are not working. You told me renewals are not availible until next week. Then you tell me its 450 pounds my quote from another insurance was 275 for more. I'm Done with you and when my bike insurance is due it also will move.with 175 more your ripping me off. Only 3 staff to give quotes leaving voice messages were are receiving a high demand. Not we have only 2 staff answering is out of order. You refused me a call from your director and ceo. I'm done for the rest of my life with my bike insurance and cars insurance. You need to get a grip and stop loosing customers.