NHS KEY WORKER CANT GET TO WORK DUE TO INCOMPETENT STAFF AND POLICY BEEING CANCELLED I can not get to work today, I am a key worker and work for The NHS This reason below stated what has happened I have insurance with Carole Nash underwritten by Zenith Since the policy was taken Carole Nash have been asking me to supply Information for copies of driving licence, v5 document etc I have emailed this over to them 3 times - which I can prove I have done as i still have the emails . Yesterday the 29th May I received a letter dated the 19th May ( 10 days after it had been posted) from Carole Nash saying they are cancelling my insurance within 7 days due to not receiving documents they have asked for ! So my policy was cancelled 3 days before the letter arrived as the letter took 10 days from posting I can not get to work today Due to Carole Nash’s clerical error of not forwarding the emails over to zenith insurance. Obviously people working from home and not doing their job properly and not checking emails due to the excuse of covid !! And because of this I’ve had my insurance cancelled I can’t take out another insurance policy because I have to declare I have had insurance called, and if I do this my policy will treble in price. I shouldn’t have to declare my insurance has been cancelled because this isn’t my fault I’m totally stuck - I can’t afford to pay my insurance at treble the price !! Please could you investigate this ASAP I can give you exact dates and fines the emails we sent to Carole Nash I’ve also just spoken to Carole Nash and they have advised me that’s also Zenith will not insure my husband due to his job occupation as a brand consultant in retailing !! NOT ONCE - has anyone informed me of this and it doesn’t not say it on the letter I received yesterday !! This is very serious !! Like I said before I am a key working at a hospital and now because I live on a non bus route the nearest bus-stop is 5 miles away, I CAN NOT GO TO WORK TODAY OR TOMORROW OR UNTIL THIS GETS SORTED !! Which means I will BE LOSING £500 +++ in wages due to incompetence of your admin staff !! Please can you either get my policy re-Instated with my husband off the policy or at least remove the information for the database saying I’ve had insurance cancelled