My experience of opening a business bank account has nearly jeopardised my business, due to delays, miscommunications and shear lack of communication. I'm still in the process of trying to get my account open, so I can begin the lengthy process of fund raising for my new business and actually making sales and revenue, however due to delays in the application process what should have taken 4 weeks has taken nearly 4 months, and I'm at my wits end. The situation is, that I'm trapped in another country due to corona restrictions, but will be returning to my business in the UK as soon as travel permits. This has, understandably, made verifying my documents harder. So after months of visiting the embassy and getting the accountants involved to get my papers in order and submitted, Lloyds have not communicated back to me for weeks now. I call everyday now, to get the same response; they'll get back to me. Yesterday I was promised a call the same day and I cleared meetings to be available. No call came. Same again today, I was promised a call at a particular time and no call came. I am not displeased with the customer service staff, they've been kind, courteous and helpful where they can be, but it's the process and delays to the application that are draining, expensive and putting my startup at risk. If you're applying for a business account with Lloyds, call them to be absolutely crystal clear what the process looks like and if there may be hurdles ahead, because they wont communicate that information to you!