Having been made homeless I need a £50 overdraft for 5 days only. Went on online banking, filled in the 10 minute long questionnaire, was giving a reference number and a number to ring for further help. Rung number, got automated service that DID NOT WORK. After hanging up and retrying 4 times finally got through to a human. Waste of time because I didn't have an overdraft I can't have one!!! NO LLOYDS BANK you do NOT help people regardless what you say on your website ... I have been customer for 12 years now and never had overdraft. At the time I was in desperate need you did not help. Can you recommend a good bank please