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Anonymous
I have been a customer for 40+ years. However, now - there is NO customer contact - phone is your ONLY option - phone calls are 40 mins Plus and waiting - when answered, you are frequently cut off - there is no email access - there is no written access - i am fortunate i live one mile from a branch. Few others do. - THERE IS NO CUSTOMER SERVICE - EXTREMELY WORRYING so they have my money, and do not feel the need to be responsibly accessible. I shall be closing my account
2 years ago
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Lloyds Bank has a 2.6 average rating from 1,132 reviews

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