I have been a customer for 40+ years. However, now
- there is NO customer contact
- phone is your ONLY option
- phone calls are 40 mins Plus and waiting
- when answered, you are frequently cut off
- there is no email access
- there is no written access
- i am fortunate i live one mile from a branch. Few others do.
- THERE IS NO CUSTOMER SERVICE
- EXTREMELY WORRYING
so they have my money, and do not feel the need to be responsibly accessible.
I shall be closing my account
2 years ago
Lloyds Bank has a
2.6
average rating
from
1,177
reviews
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