Really backwards bank. I closed the business account with them and arranged automatic transfer of all my direct debits etc to my new account but instead they just closed my account without any arranged transfers leaving me unable to make necessary payments on time. In addition they charge for simple business account yet there is no perks and when you need any service there is no point going to the branch as they just fob you off to go online or call them therefore I moved to starling business account and can do everything from wherever place at whatever time and the account is free of charge