Be on your guard with this lot, if you decide to go with them! I was very satisfied with Lloyds' Car insurance for the last two years. However when it came to the renewal in this year (2016) I was dumbstruck, that every time I contacted Lloyds, my insurance costs got higher and higher. I wish not to go into the details of my ordeal, but fact is, my renewal was quoted 1st for £670, two days later £880, about an hour later £930 and in a renewal letter dating just a day later for £1490. ( I had to contact Lloyds several times, because I was buying a new car and I had to transfer my insurance onto the new car just a few weeks before renewal. ) However, all these quotes are for the same car ( the new one ) with the same policy terms and conditions, starting at the same date. They gave me absolutely no explanation as of why the sudden and unreasonable increase, every time I spoke to them. For this shady act, I have decided to part company with Lloyds.