The worst bank in UK. From the time I opened account till today this bank has been the poorest customer service in UK. Weather in branch in Chelsea in London where I opened the account till today dealing with customer service on phone this is worst bank in UK!. I have closed my account with Lloyds today because they wasted so much of my precious time and energy for little things which other banks deal with effectively. Other banks in Uk have great customer service on phone or in branch. I have only ever been to Chelsea branch in London and it’s the poorest customer service for 15 years! On phone terrible misinformed idiots work for Lloyds who make life difficult and contradict each other.