My mum has been a current bank account holder with Lloyds for 10 years plus and recently took out her car insurance with them. There was no loyalty for going with them. Her car was hit today as it was parked in a designated car space by a lorry who's passenger side door wide open and drove off. Luckily there are some decent people out there who got the number plate of this lorry. However Lloyds has written off her car because the damage was 'too costly' for them. WHAT DO WE PAY INSURANCE FOR?! The car was dented and the back lights were smashed. HOW IS THIS A WRITE OFF?! It has left my full time working mum carless without receiving any compensation for something that was not her fault. DO NOT GO WITH LLOYDS INSURANCE AS THEY WILL NOT COVER YOU.