Really unhappy with customer service I have received. Trying to downgrade my paid account to a basic was extremely difficult. I have spent 2 days on the phone with customer services asking unnecessary personal questions like the exact date I moved in to my address??? The name of the city I was born in??? Just to downgrade my account. Finally I have found out that it takes 3-5 working days to downgrade my account. Really disappointing.
7 years ago
Lloyds Bank has a
2.6
average rating
from
1,124
reviews
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