My partner was recently a victim of a serious banking issue with Lloyds. She topped up her Oyster Card at Old Street Station for £20, which was correctly processed as a TfL charge. However, shortly after, an unauthorized £500 ATM withdrawal appeared on her account from Liverpool Street Station – a place she was never at. It would have been physically impossible to travel between these locations in just 2 minutes. She is not the only victim – at that exact moment, multiple people at the same station experienced similar fraudulent transactions. Some lost £800, others almost had their accounts emptied, and one person was even charged despite not having enough funds available. What’s even worse? Another bank detected this exact transaction as fraud and blocked it for their customer, yet Lloyds failed to do the same and is now refusing to acknowledge the issue. At first, Lloyds accepted the dispute and refunded the money, but later reversed the decision and took the £500 back without any proper explanation. This is either negligence or a deliberate attempt to avoid responsibility. If Lloyds failed to detect this clear fraud case, how many other customers are at risk of losing money without protection? Because of this situation, we will be closing our accounts with Lloyds and strongly advise others to reconsider banking with them. We have reported this case to Financial Ombudsman Service and Action Fraud, and we urge anyone else affected to do the same. 📢 If you have used your card at Old Street Station, check your account immediately and report any suspicious transactions. If you have experienced something similar, file a complaint with Financial Ombudsman Service and Action Fraud. @TfL @FinancialOmbudsman @actionfrauduk – this needs urgent investigation. #BankFail #Fraud #TfL #ConsumerRights #FinancialOmbudsman #ScamAlert