AVOID AT ALL COSTS!!!
Worst insurance company I have ever used. Enterprise is the insurance they use and I am so disappointed. After an accident in my car I was called by my insurance to tell me that my car was being picked up by Co-Part. I assumed that they were taking the car to a garage to get it fixed. I didn't realise that the Co-Part were a Salvage Company and that the car was going to be written off. Thank goodness I had the sense to call Co-Part to double check this. They advised that my insurers had advised them that the car was a write off!!! Lloyds did not advise me of my options. Lloyds advised that an email would be sent to me and my Underwriters and I received nothing until I contacted the Underwriters.
I am having to do all the telephone calls and I feel that I have not been treated with respect what so ever. Very disappointed. I would not recommend and I will not be using them again
7 years ago
Lloyds Bank has a
2.6
average rating
from
1,124
reviews
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