Buildings and Contents insurance RIP OFF!! I've been a loyal customer, 13 years protected no claims and they want £151 per month for the insurance.......needless to say I'm off to a quality outfit and only paying £39 per month. I should have noticed sooner...my fault....but they've sat back and been prepared to effectively take an unnecessary £1,200 per year from me for many years hoping I wouldn't notice. Even the customer services rep was astounded and told me to go somewhere else.....so I am....and I'll take my mortgage, credit cards, loans, etc with me.