I have found it increasingly difficult to transfer MY MONEY out of Lloyds to an outside savings account.Lloyds won't allow the payment by debit card,they say they will call to speak first,they don't.I try ringing the fraud office as thats what I am told in the text,fraud say I am not calling from my registered telephone so that ends the call,.I am having to set up a weekly direct debit to move the money SLOWLY.Last month I needed to transfere money again refused,they did ring this time but told me that a virus was detected.I have the best AV money can buy,I ran a scan and nothing was found.I have been with Lloyd 55 yrs and lately it has become totally frustrating.I am thinking now of moving elsewere when I have done the research.