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Anonymous
Tried to downgrade my account unable to action online spent 50 minutes on phone before getting through to an adviser only to be cut off after ten minutes Raised complaint after 40 minutes they were unable to resolve as couldn't as a call back to change my account all they could do was transfer me to the team responsible. After 40 minutes still holding on hung up and raised another complaint Time to change banks
6 years ago
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Lloyds Bank has a 2.6 average rating from 1,132 reviews

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