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Anonymous
Twice spoken to Lloyds regarding cancelling my motor policy, not once was mentioned about a cancellation fee, or the time used. So rang the other insurance and paid the £45 instalment. Only to ring LLoyds back up for them to tell me you now owe us £50 cancellation fee, also an extra £22 shortfall fee. Said my fault I should have read the documents. I rang for your advice, no mention of fees. otherwise why would I start a new policy up knowing I still owe you £22. I would have waited. be warned if starting a new policy before getting stung.....
6 years ago
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