I feel disappointed and fustrated with the poor response I ahve recieved from the advisers working for Lloyds Bank. I have rang numerous times with the same enquiry and I have had a reluctant response to help me move forward. I will be cancelling my card and account with Lloyd’s Bank and will be changing to a different bank. I do not recommend Lloyd’s Bank for the younger generation as I feel as though it’s clear they have no interest in treating their younger account holders with the same level of respect and focus as those who are older, from speaking to their advisers over the phone this was very apparent.