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Disgruntled Ex-LV Customer
LIVERPOOL VICTORIA - AVOID, AVOID, AVOID. My 2024 experience - dreadful. Home Insurance with Storm Damage. Garden boundary wall partially collapsed in storm while pummelled with winds of 75 mph - refused to cover claim for a variety of reasons which included... they had looked on Google Maps and it is an "old wall"; has had previous repairs on it (no, only maintenance actually!) and no other wall nearby blown down (not true either). They are happy to take your money for several years for old walls and properties - without telling you they will not honour any claim though. You think you are fully covered - until you need their help. I would give them zero stars if it was an option. Am now elsewhere.
7 months ago
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LV= has a 2.8 average rating from 313 reviews
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