Purchased insurance with a perceived reputable company. the moment of truth only ever comes with the claims process. Simply appalling, I still have a boarded up window 7 days later, locks that aren’t for for purpose. No proactive contact , very poor service levels and when you do get to speak to someone they have very little service skills and take no ownership or accountability.
On the converse my motor insurance company are outstanding...I was broken into house trashed and car stolen. Home claim dreadful, car insurance outstanding
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