My wife was recently hit from behing in traffic while waiting in a queue at a roundabout! she is insured with LV for fully comprehensive and so was the person who ran into her! HOWEVER! it has been more than a week now since the accident and although she has a hire car from enterprise car hire she has not had any plans to repair carried out by LV and they are saying that due to her car being T reg it is not woth repairing anyway?? WELL LV it is worth it to my wife and she wants it put back as it was before it was hit!! NO chassis damage was done only panels/bplastic bumper etc how come they take her money for insurance cover then say its not worth repairing when damaged?? this conpany has the worst customer relations I have ever encountered and will NEVER use them again EVER.
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