Britannia 'rescue', with an average rescue time of 44 minutes. What a load of rubbish they tell us. My son was left stranded from 6.45 am until after 9, almost two and half hours before he was picked up. This was not a large vehicle requiring specialist recovery, just a small 125cc motorcycle that could fit into the back of a small van. Nor was it in the wilderness, nor was it in the middle of a busy city in rush hour. Hadleigh, less than ten miles from Ipswich with a population of 135,000 people. The excuse, the contractor was busy on another job. Does a national breakdown company only have one breakdown contractor in a town of this size? I recommended this service to my son after being a member for years, now it has changed. I shall be looking elsewhere myself because this is not the same company that I knew of as the best rescue service available. Not just poor, not just bad, this is appalling service, they are very efficient when they take your subscriptions but not so efficient to provide the service they brag about.