Would usually rate this place however just had the worst experience. When myself and my partner go to pets at home we see the poor state that the animals live in. We felt so bad we went to buy 2 Guinea pigs. We were refused. We have other Guinea pigs at home and they asked for pictures of our setup etc. We happily obliged knowing we follow all recent guidance out animals are all well looked after with top quality food and hay and a varied diet. Yet we were refused because they don't think we can have them out FIVE HOURS A DAY. Do they have their Guinea pigs out 5 hours a day? I don't think so. Do their pigs get a varied diet? No. Do they have top quality Hay? Absolutely not. Don't tell me I can't look after my animals. Those poor piggies are left in those horrible enclosures with barely any enrichment, bad hay and sawdust on the floor. Sawdust can make them poorly and hurt their feet. Don't even get me started on their hamster setups with no wheels and HAY(Which can cause impaction) Don't tell me I can't look after my animals when you clearly can't look after your own and all my products were bought from YOU.