I took my puppy for a first cut. She told me it would have to be a shorter cut and I said ok if she could keep it as long as possible. When I came to collect her she had been shaven down to the skin. I could have done what she had done with my husbands shavers. She looked like a little rat. The lady seemed to think she had done a marvellous job. And said she's a different dog. Yeah she's gone from a Bicton frieze to a chawowa!Well we can all just shave a dog to the skin!!!! When we got her home she had tufts of hair that were longer none of it was one length and one ear is a different length to the other. She looks like she has had a disease and her hair has had to be badly shaved off. She had about 3cm long hair when she went in so she had plenty to play with!! Who does that to a puppy!! I'm guessing It was just easier and quicker to just shave her!! I could have done that. And then I had to pay for them to make my puppy go from a beautiful fluffy dog to looking like a siamease bald cat. DO NOT TAKE YOUR DOG HERE!! If I could go back a day and not take my dog I would. All I have done is cried since she had her cut and its gonna take at least 8months before it grows back and by then she won't be a puppy. Worst decision i ever made for my beautiful puppy. Were so sad now 😥 a terrible Christmas moment to round off a terrible 2020.