Took my dog for a groom, his 2nd groom ever. I can not express how disgusted I was with the service & cut. They did no cut on his tail, legs or under his chin. They also left a bold patch the size of 5p in between his eyes, and also cutting him. When we collected him, we could hear him distraut in the back. With both staff sat at front of house talking shop. Why was nobody checking he was OK, giving him a stroke... Cutting his hair correctly! I asked why nobody was out back with his as he was incredibly upset... One girl said "I'm new", the other just looked at me. I am going to post this in as many places as I can.... Please please please if you are reading this, do not take your dog to pets at home Derby for a cut! (Kingsway). You should hire staff what give a s**t about animals!