Stevenage store. When asked for advice for a small puppy food the puppy weight being 4kg and 2 months old we was given a medium sized puppy food for the puppy weight 11kg+. We told them it should be a small puppy size but she again said "no you need the bigger size". So on the advice of the so called expert we used it and it absolutely ruined my poor puppies stomach. After 5 days of constant diarrhea my puppy started uncontrollably shaking. So after an expensive emergency trip to the vets and carpet ruined due to his uncontrollable bowel movements as it just driped out of him ( he was puppy pad trained till this horrific incident ). Then when my partner went back and asked for an exchange to the small puppy bag he was shouted at and spoken to like a fool because they was still saying the 11kg+ is for my dog and not the 2kg+ eventho my dog is 4kg and laughing. I will not advise anyone to ask for any of there staff for advice unless you want to end up paying out a fortune but more importantly the pain and damage it caused my poor little puppy....