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Anonymous
I visit Pets at Home on a regular bases and the staff at The Morpeth branch and the Gateshead branch are fantastic, very helpful! So I have had to address the terrible service from a member of staff at the Silverlink Wallsend branch. Just recently I visited this branch and a member of staff (Beth was her name) was so off hand ! She was on her phone when I arrived , she had a terrible manner / attitude like I was interrupting her day ! Very unhelpful she really had no customer care training at all and made my visit to that store the last one!!
2 years ago
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Pets At Home has a 2.1 average rating from 513 reviews

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