I visit pet at home Chingford regularly, mostly on Saturday, I found one of staff at check out is racist. On one occasion, he overcharged me £6ish, when I went back to get refund, he made me waited for long time and asked another staff to deal with me. Today, about 11ish am when I was waiting to pay, he called a lady behind me to the till and deal with her before me. When I got to the till, I showed NHS card to get discount 10%, he said pet at home stop giving discount to NHS staff 2 weeks ago. IS IT TRUE PET AT HOME STOP GIVING DISCOUNT TO NHS STAFF???? I will never ever go back to pet at home chingford and as soon as my pet plan finish, I will also change a vet. Since I met this racist staff a few months ago, I went to shop on line and found one of German website a lot cheaper than pet at home.