I used to like going to shop at Pets@home in Crayford but stopped going there regularly since their security guard has been terribly rude. He made me clean up the poop left by someone else’s dog as he assumed my dog did it, all because he saw my dog standing near the poop. I knew because my dog had just did a poop just before we went to the store (and it was of a different colour and texture). No apologies, no customer friendliness at all. Another time once my dog peed near the entrance, he didn’t hesitate to give me some paper roll to clean the pee, no please, no thank you, just an angry look. How did they hire such a staff I don’t know. I now prefer to shop elsewhere and other online stores.