I took our young cockapoo dog to be groomed at Pets at Home on the Old Kent Road on Wednesday Jan 24th. There were two staff in the grooming room, and the male member of staff had a really bad attitude. We picked our dog up two hours later - he had been shorn like a sheep which was OK as his hair was matted. However, the emotional impact is beyond description. Our dog has never been anxious or distressed until now. Three days later he is still utterly changed. He cowers (never before) he shakes with anxiety and he is stuck to me like glue. Whatever happened whilst we were absent must have been abhorrent. Take my advice - never go near this place or let them handle your pet if you are not present. Were I able to prove this I would be suing the a$$ of these treacherous cowboys.