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Anonymous
Easy repeat order not delivered after taking payment from bank. Have tried a number of times via email and online chat to get the order sent to no available. I have not received confirmation they have cancelled my orders as since the app update or whatever it is they've done, it only has one 1 pet now down on the plan and not the 2 I was originally debited for. A complete farce. Don't bother with the easy repeat orders. The new app doesn't even let you see your previous order history. And you cannot get to speak to anyone to resolve.
6 months ago
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Pets At Home has a 2.1 average rating from 502 reviews

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